Site Policies

Online Products & Images

LVR S.r.l. - FFW S.r.l. shall not be held responsible for any possible discrepancy between the colors of the items displayed on the website and the original ones, due to a particular setting of the device or computer used by the customer or a system failure.

Images displayed on LUISAVIAROMA are the exclusive property of LVR S.r.l. - FFW S.r.l. and any unauthorized use of these images without prior written consent of LVR S.r.l. - FFW S.r.l. is forbidden and shall be prosecuted.

For more information, contact our customer service team via our contact form.


Product Availability

Items featured on the website reflect the actual availability of the item in color and size. The website is linked to all the holdings of LVR S.r.l. - FFW S.r.l. including warehouses and stores.

As an authorized retailer of all brands present on the website, LUISAVIAROMA guarantees the complete authenticity of each and every item featured.

Once an order request has been received, LVR S.r.l. - FFW S.r.l. reserves the right to re-confirm the availability of the merchandise.
Clients will be informed if, for any reason, the item ordered is not available or if the order cannot be processed as per the Client’s request.


Copyright & Trademark

LUISAVIAROMA and its contents are the property of LVR S.r.l. - FFW S.r.l. This includes documents, images, fonts, design, music, software, codes and format scripts. All contents of LUISAVIAROMA are protected by copyright.

Any reproduction, alteration, transfer, release or disclosure to third parties for commercial purposes are strictly prohibited without prior written consent from LVR S.r.l. - FFW S.r.l.

LVR S.r.l. - FFW S.r.l. does not allow use of website or app contents or its trademark for any purpose other than those mentioned above.


Note: In the event of any inconsistency, discrepancy or divergences of interpretation between the English version and any other language versions of this publication, the English language version shall prevail.