End Customers
LVR S.r.l. - FFW S.r.l. has designed and launched LUISAVIAROMA with the mission of offering a service exclusively dedicated to its own customers.
Items for sale on LUISAVIAROMA are intended for end customers. By “End Customers” LVR S.r.l. - FFW S.r.l. means individuals acting outside their business or professional activity or a legal entity not devoted to resale of merchandise purchased on LUISAVIAROMA - FFW.
LVR S.r.l. - FFW S.r.l. requires users other from “End Customers” to refrain from seeking to establish business relations with LVR S.r.l. - FFW S.r.l. and from using third-party accounts to place orders on LUISAVIAROMA.
LVR S.r.l. - FFW S.r.l. reserves the right to temporarily or indefinitely block with immediate effect and without prior notice any user account found to be engaging in illicit or fraudulent activities. Likewise LVR S.r.l. - FFW S.r.l. reserves the right to immediately and without prior notice block an account if abnormal activities are detected on the same account, including through use of BOTs or other tools that LVR S.r.l. - FFW S.r.l. deems may alter or affect functionality of this website and its services.
In such cases, account blocking will result in the cancellation of any accumulated LVR Privilege points and the
cancellation of any orders.
According to this commercial policy, LVR S.r.l. - FFW S.r.l. reserves the right not to process orders from individuals not acting as End Customers, as well as not to process any orders not compliant to said commercial policies.
Customer Requirements
In compliance with requirements of LUISAVIAROMA customers shall:
– Be an individual defined as an “End Customer”.
– Be at least 18 years old.
– Be eligible and competent to enter into legally binding contracts.
– Have a valid email address.
– Own at least one of the following: valid credit card (Visa, American Express, Mastercard), verified PayPal account, or bank account.
– For customers shipping to the United States: Possess a Social Security Number, Tax ID Number or an assigned Importer Number from the CBP (U.S. Customs and Border Protection) to be released upon request to customs agents or shipment brokers for correct clearance of U.S. Customs.
Disclaimer
LVR S.r.l. - FFW S.r.l. displays information on LUISAVIAROMA to provide a service to users. Nonetheless LVR S.r.l. - FFW S.r.l. shall not be held liable for any possible technical, material inaccuracies or typos, which shall be rectified shortly after being reported.
LVR S.r.l. - FFW S.r.l. reserves the right to amend or modify in whole or in part its website and app, including Terms and Conditions and Item prices, as often as deemed appropriate and with no prior notice.
LUISAVIAROMA operated by LVR S.r.l. - FFW S.r.l., is safeguarded according to international Internet standards. If properly operated, users shall not encounter viruses.
LVR S.r.l. - FFW S.r.l. does not provide any guarantee as to compliance of information on this website or app with the laws applicable in customers’ home countries.
LVR S.r.l. - FFW S.r.l. shall not be held liable for possible problems, damages or risks that the user may incur in visiting the website or app and for possible faulty operations due to deactivation of “cookies” in the user’s browser.
Users are required to accept terms and conditions of this legal notice and are recommended to visit these pages regularly to be informed about updates, amendments and edits.
LVR S.r.l. - FFW S.r.l. reserves the right to modify terms and conditions in this legal notice whenever appropriate without prior notice.
Italian Law
Users connecting to LUISAVIAROMA hereby acknowledge and agree that all issues related to the website or app are
governed by the laws and regulations currently in force in Italy.
LVR S.r.l. - FFW S.r.l. does not guarantee in any way that contents of the website or app comply with laws and regulations in force in other countries. Access to LUISAVIAROMA from places where its contents are illegal is expressly prohibited. Users accessing the website or app from said locations do so at their own risk and are solely responsible for compliance with local laws.
Under EU regulation 434/2013, cross-border disputes can be settled out-of-court by using this online platform: http://ec.europa.eu/odr.
Note: In the event of any inconsistency, discrepancy or divergences of interpretation between the English version and any other language versions of this publication, the English language version shall prevail.
