Shipment is Free and there are no additional Import Fees to pay upon delivery.
    Prices online are ALL-INCLUSIVE, which means they include shipping, duty and import fees.

    Eventual additional local taxes not related to Customs import are not included and are the Client’s responsibility.
    LUISAVIAROMA.COM does not have offices in the U.S.A. and can neither collect nor pay Use Tax or Sales Tax on the Client’s behalf. U.S.A. State Authorities may require American citizens to pay these taxes for online purchases at the end of the fiscal year.
    LUISAVIAROMA.COM cannot be held responsible for these taxes under any circumstances.

    LUISAVIAROMA.COM ships worldwide using UPS, DHL or FEDEX, but does not deliver to P.O. Boxes.

    Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.
    All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

    Importer Requirements

    LUISA VIA ROMA S.p.A. does not have a branch in the U.S.A. to import orders, therefore the Client is considered the final importer. Private U.S. citizens and non-U.S. citizens residing in the U.S.A., who import Internet goods from abroad, are required to have a Social Security Number or a Tax ID Number and must release this number willingly to the express courier or broker.

    Non-U.S. citizens/residents who DO NOT have a Social Security Number can provide an assigned Importer Number from the CBP (U.S. Customs and Border Protection). The process to obtain a CBP assigned Import Number generally takes 10 business days.

    For more information, please visit the U.S. Customs and Border Protection website: http://www.cbp.gov/

    If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the Client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the LUISAVIAROMA.COM commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.

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