LUISAVIAROMA ships worldwide using UPS and DHL couriers.

AVAILABLE ITEMS:

Items already available in stock will be dispatched in 1-2 business days (Monday-Friday) following order completion.
During sales or special promotions, processing may take longer.

PRE-ORDER ITEMS:

Pre-order items will be shipped as soon as they have been received in our warehouse. Payment for the pre-order item(s) will be deducted in full on the same day the order is placed, despite the postponed shipment date.

We remind our new customers that LUISAVIAROMA may request a third-party supplier acting as an independent Data Controller to verify the transaction. Such process might potentially cause delays in shipping.
LUISAVIAROMA also reserves the right to dispatch ordered items only to the Billing Address provided by customers.

 

Estimated delivery time after dispatch:

USA : 1-2 business days, according to the final destination
Canada: 1-3 business days, according to the final destination
Europe – European Union – Standard Shipping: 2-6 business days, according to the final destination
Europe – European Union – Express Shipping: 1-2 business days for main destinations / 2-3 business days for remote areas
Europe – Non-European Union – Express Shipping: 1-2 business days for main destinations / 2-3 business days for remote areas
United Kingdom – Express Shipping: 1-2 business days for major cities / 2-3 business days for remote areas
Latin America: 3-4 business days
Asia and the Middle East: 2-3 business days
Australia and Oceania: 4-7 business days for main destinations / 6-9 business days for remote areas
Africa: 2-4 business days
Russian Federation: 3-4 business days (DHL) / approximately 10 business days (EMS Russian Post)

LUISAVIAROMA cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond LUISAVIAROMA’s control.

 

Please note, couriers do not make deliveries or pick-ups on the following Italian holidays:

January 1
January 6
Easter and Easter Monday
April 25
May 1
June 2
August 15
November 1
December 8
December 25
December 26