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Order Payment

The following payment methods are accepted by LUISAVIAROMA:

CREDIT CARD

When placing an order online customers are required to enter their credit card details into a protected online banking system provided by Braintree. Visa, MasterCard and American Express are accepted.
For more information please visit: www.braintreepayments.com

Credit Card Security

All transactions are processed through a secure server, guaranteeing customers on the website LUISAVIAROMA maximum credit card security.
LUISAVIAROMA CUSTOMER SERVICE AGENTS WILL NEITHER ASK FOR NOR ACCEPT CREDIT CARD NUMBERS OR EXPIRY DATES.
LUISAVIAROMA recommends customers to apply for e-commerce security PIN CODES provided by Verified by Visa and SecureCode by MasterCard.
For more information please visit www.visa.com or www.mastercard.com

Credit Card Charges

If there are sufficient funds and the account information is valid, the transaction will be processed instantly. At the moment the order is confirmed, the Credit Card will be charged for both available items and for Pre-Order items, which will be shipped later in the season when the merchandise arrives.

BANK WIRE TRANSFER

When Bank Wire Transfer is selected as the payment method, customers will automatically receive a confirmation email containing LUISAVIAROMA bank details. Items will then be reserved until payment is confirmed. Customers are required to fax or email a scanned copy of the Bank Wire Transfer within 48 (forty-eight) hours the email request for payment.
Customers are required to fax or email a scanned copy of the Bank Wire Transfer within 48 (forty-eight) hours in order to avoid order cancelation. Items will be dispatched once payment has reached the LUISAVIAROMA bank account.
If the fax or scanned copy of the Bank Wire Transaction is not received within 48 (forty-eight) hours of request, relevant order will be cancelled.
Items will be dispatched once LUISAVIAROMA has confirmed payment and as soon as items are available for shipment.
This payment method is not available in all countries. Please check availability at checkout.

PAYPAL

LUISAVIAROMA accepts payments from PayPal accounts, pr PayPal Express when available,  and reserves the right to process orders only if dispatched to the same address that the verified PayPal account is registered with.

ALIPAY

Customers may also choose to pay with their Alipay account. For further information please visit the Alipay official website: intl.alipay.com

WECHAT PAY

Customers who have downloaded the WeChat App may choose to pay via the WeChat Pay feature. For more information, please visit WeChat and WeChat Pay official websites: www.wechat.com and  pay.weixin.qq.com/index.php/public/wechatpay

APPLE PAY

Customers may also choose to pay with Apple Pay. For further information please visit the Apple Pay official website: www.apple.com/apple-pay

FIRST-TIME CUSTOMERS

We remind our new customers that LUISAVIAROMA may request a third-party supplier acting as an independent Data Controller to verify the transaction. Such process might potentially cause delays in shipping.
LUISAVIAROMA also reserves the right to dispatch ordered items only to the Billing Address provided by customers.

Note: In the event of any inconsistency, discrepancy or divergences of interpretation between the English version and any other language versions of this publication, the English language version shall prevail.

IP-0A0055DC - 2024-07-16T03:01:55.6073987+02:00